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An opportunity has arisen for a first / second jobber to join one of our Milton Keynes based clients as a Junior Office Services Administrator to assist the Facilities Manager with the running of this medium sized business, including Facilities related tasks.

Duties Include:

• To check and restock the kitchens with tea, coffee and sugar etc.

• Assist with maintaining Health & Safety regulations

• Managing outgoing and scanning incoming post

• Prepare refreshments (Tea and Coffee) for events in the Training / Meeting Rooms

• To ensure the office is kept well stocked with the appropriate paper for printers

• Order and maintain stationery cupboards

• To assist with the organising of desk moves and relocations within the office

• Liaise with the IT department regarding new starters

• Monitor entry fob keys to the building

• Liaise with the Air Conditioning contract firm regarding repairs

• Carry out any such other reasonable duties within job capabilities, as may be requested by the Human Resources Manager from time to time

Knowledge, Skills and Abilities:

• Effective team member with a flexible approach to work

• Confident in dealing with queries

• The ability to deal with people at different levels and adopt a professional attitude at all times

• The ability to work to set targets under pressure and adapt to ever changing priorities

• Must be tactful and conscientious

• Proficient in the use of Microsoft Office

Mostly working Monday to Friday 9am - 5pm with one hour for lunch.

One of our Financial Services clients requires a Complaints Administrator to manage a variety of complaints from customers, whilst ensuring they are commercially aware at all times.

This is a fixed term contract until the end of June 2025.

Key Responsibilities

• Receiving inbound queries and complaints from customers and responding in a timely and appropriate manner.

• Acknowledging complaints within regulatory deadlines, completing and maintaining logs of all complaint registers.

• Completing complaint investigations thoroughly; researching databases, files, records and meeting with relevant staff in order to produce a detailed report of the events and actions leading up to the complaint.

• Liaising with customers and writing comprehensive decision letters to customers or their representatives.

• Liaising with other bodies such as the Financial Ombudsman, Legal Firms or Claims Management Companies in handling complaints as required.

• Making fair and reasonable judgements about complaint outcomes in a timely manner and in line with TCF principles.

• Liaising with department managers in reference to any concerns, providing feedback and tracking resolution.

• Work with the Risk & Compliance team to ensure the firm’s systems and controls are robust.

Knowledge and Skills

• Previous experience of working in a complaint handling role is essential.

• Experience of working in a Financial Services environment is preferable.

• Demonstrates commitment to the fair treatment of customers.

• Strong communication skills.

• Excellent organisation, influencing and relationship building skills.

• Strong analytical and investigation skills.

Working 35 hours a week, Monday to Friday either 9am - 5pm or 8am - 4pm with 1 hour for lunch.

One of our established Milton Keynes based clients who specialise in the Construction industry, who are driven by quality and customer service currently require an experienced Area Sales Manager to cover Herts, Beds, Bucks & the Northants areas.

KEY RESPONSIBILITIES:

• Identifying and develop new business opportunities

• Maximising revenue from existing customer accounts

• Establishing, developing and maintaining positive customer relationships

• Negotiating with customers to achieve the best price for both the company and the customer

• Ensuring that excellent customer relationships are maintained, by being available for client queries as and when required

• Visiting and presenting to new clients as well as visiting existing clients periodically

• Weekly travel planning and reporting

• Keeping up-to-date with industry developments, market trends etc.

• Meeting or exceed agreed sales targets

SKILLS:

• You will preferably have previous experience of working in a related industry - Construction / Plant Hire etc.

• A strong and continuous focus on business development and forward planning for business needs.

• You will be capable of building a customer / client base who are seeking rental solutions for long term profitable projects.

• Excellent selling, communication and negotiating skills

• Highly motivated and target driven

• Successful track record in field sales

• Full UK drivers licence

BENEFITS:

• Monthly Commission

• Target Related Bonus

• Mobile Phone

• Fuel Card

• 23 days holiday + Bank Holidays

• On-site Free Parking

One of our Financial Services clients require a Team Leader / Supervisor who has worked in an Accounts department and previously managed people. (An Accountant is not required).

Duties Include:

• Carrying out Bank Reconciliations on a daily basis
• Invoicing
• Chasing pension debtors
• Handling Capital Liquidity
• Dealing with calculated investment calcs
• Managing Pension Scheme Accounts
• Managing a team of 4/5 Administrators

Skills:

• The ideal candidate must have Financial Services regulatory experience
• Pension administration experience is desirable
• Supervisory experience
• Excellence and quality in service delivery
• Demonstrates innovation and added value towards customer's needs

Working Monday to Friday, 9am - 5pm with one hour for lunch.